This Privacy Policy explains how ph711 ("the Platform," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of players and visitors who access ph711.co. This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, and in accordance with the National Privacy Commission's ("NPC") guidelines for personal information controllers operating in the Philippines.
A plain-language summary of ph711's core privacy commitments. The full legal text follows in the policy sections below.
ph711 operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and NPC regulations.
ph711 does not sell, rent, or trade your personal information to third-party commercial entities. Ever.
All data transmitted between your device and ph711's servers is encrypted using 256-bit SSL/TLS protocols.
You have full rights to access, correct, delete, and port your personal data held by ph711 at any time.
Data is only shared with PAGCOR, AMLC, NPC, and service providers bound by strict confidentiality obligations.
ph711 will notify affected players and the NPC within 72 hours of discovering any personal data breach.
Your privacy matters to ph711. This Privacy Policy is designed to be transparent and clear. By registering on ph711 or continuing to use the platform, you acknowledge that you have read and understood how your personal data is handled. If you have questions, ph711's Data Protection Officer is reachable at the contact details in Section 15.
ph711 is a PAGCOR-regulated online casino and sports betting platform operating at ph711.co and serving Filipino players. As a personal information controller under the Data Privacy Act of 2012, ph711 is responsible for the personal data of registered players, website visitors, prospective customers who interact with ph711's customer support channels, and any other individuals whose personal information ph711 processes in connection with its operations.
This Privacy Policy applies to all personal data processing activities carried out by ph711, regardless of the device, browser, or channel through which you access or interact with the platform. It applies whether you are a registered player, a website visitor browsing ph711.co without an account, or an individual contacting ph711 customer support.
This Policy should be read alongside ph711's Terms & Conditions, available at ph711.co/terms-conditions, which govern the broader legal relationship between you and ph711. In the event of any conflict between this Privacy Policy and ph711's Terms & Conditions on matters of personal data, this Privacy Policy shall prevail.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, ph711 is the personal information controller in respect of all personal data collected from players and visitors to ph711.co. ph711 operates under a valid PAGCOR license and is subject to the oversight of the Philippine Amusement and Gaming Corporation, the National Privacy Commission, and the Anti-Money Laundering Council.
ph711 has appointed a Data Protection Officer ("DPO") in accordance with Section 21 of the Data Privacy Act. The ph711 DPO is responsible for overseeing ph711's data governance framework, ensuring compliance with the DPA, and serving as the primary point of contact for players exercising their data subject rights and for the NPC on matters of data protection.
ph711 collects personal data that is adequate, relevant, and limited to what is necessary for the specific purposes described in Section 5 of this Policy. The categories of personal data ph711 collects are detailed in the table below.
| Data Category | Specific Data Points | Collection Stage |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number (UMID, PhilSys National ID, Driver's License, Passport, PRC ID, Postal ID) | KYC Verification |
| Contact Data | Philippine mobile number, email address, residential address (city, province, postal code) | Registration / KYC |
| Account Data | Username, encrypted password hash, account creation date, account status, communication preferences | Registration |
| Financial Data | GCash number (truncated), Maya account (truncated), bank account type and name (not full account number), deposit and withdrawal history, transaction amounts in PHP | Cashier / Transactions |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, game categories accessed, bonus usage history | Gameplay |
| Technical Data | IP address, device type and model, browser type and version, operating system, session tokens, login timestamps | Automatically / Login |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, feedback form submissions | Support Interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion periods, cooling-off requests, responsible gaming tool usage history | Account Settings |
ph711 may collect sensitive personal information ("SPI") as defined under Section 3(l) of the Data Privacy Act in the course of KYC verification — specifically, government-issued identification numbers (e.g., PhilSys National ID Number, UMID number) and, where required for AMLC compliance, information relating to the source of funds. ph711 applies heightened data protection standards to SPI, including access restrictions, encryption at rest, and audit logging of all access events.
ph711 collects personal data through the following channels and mechanisms:
ph711 processes personal data only where a lawful basis for processing exists under the Data Privacy Act of 2012. The primary legal bases on which ph711 relies are: (a) fulfillment of a contract to which the data subject is a party; (b) compliance with a legal obligation; (c) the legitimate interests of ph711 or a third party, where such interests are not overridden by the data subject's rights; and (d) consent, where specifically obtained.
The majority of ph711's personal data processing is necessary for the performance of the gaming services contract between ph711 and the registered player — including account creation and management, game delivery, deposit processing, withdrawal processing, bonus issuance, and customer support.
ph711 processes identity data (KYC), financial data, and gaming data to meet its legal and regulatory obligations, including: PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) and Terrorism Financing Prevention and Suppression Act (TFPSA) obligations, Data Privacy Act compliance, and PAGCOR's Responsible Gaming Framework requirements.
ph711 processes technical data, gaming data, and communications data based on its legitimate interests in: operating a secure and fraud-resistant platform, detecting and preventing bonus abuse and collusion, ensuring platform stability and performance, and improving the platform's features and game library based on aggregated usage analytics.
Where you have provided consent at registration or subsequently, ph711 may send you promotional communications about ph711 bonuses, new game launches, and platform features. You may withdraw this consent at any time by updating your communication preferences in your ph711 account settings or by contacting ph711 support.
ph711 does not sell, rent, lease, or otherwise commercially transfer your personal data to third parties. ph711 shares personal data only in the limited circumstances described below, and only to the extent necessary for the specified purpose.
ph711 is required by law and PAGCOR licensing to share certain player data with the following Philippine authorities upon lawful request or as required by applicable regulations: the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR) where tax reporting obligations apply, and law enforcement agencies pursuant to valid legal processes (subpoenas, court orders, or warrant).
ph711 engages third-party service providers who process personal data on ph711's behalf as data processors under binding data processing agreements. These providers operate only on ph711's documented instructions and are contractually prohibited from processing ph711 player data for their own purposes. Categories of service providers include:
ph711 may disclose personal data without prior notice where ph711 has a good-faith belief that disclosure is necessary to: protect the safety or security of ph711's platform or other players; detect, prevent, or address fraud, security, or technical issues; or comply with an emergency legal obligation.
ph711 retains personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the minimum retention periods required by Philippine law and PAGCOR regulations. Specific retention standards applied by ph711 are as follows:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with NPC-approved disposal standards, unless retention is required by a court order, regulatory hold, or active legal proceedings.
ph711 implements a comprehensive suite of technical and organizational security measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, and destruction. These measures are regularly reviewed and updated in response to evolving security threats and PAGCOR's security standards.
ph711 uses cookies and similar tracking technologies to operate the platform, maintain user sessions, personalize the gaming experience, and analyze platform performance. Cookies are small text files stored on your device by your browser when you visit ph711.co.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Disabling functional or analytics cookies may affect your ph711 experience but will not prevent access to the platform. Strictly necessary and security cookies cannot be disabled without disrupting platform functionality.
ph711's gaming services are strictly intended for individuals aged 21 years and above. ph711 does not knowingly collect personal data from individuals under the age of 21. The ph711 registration process includes an age declaration, and KYC verification confirms age using government-issued identification before any withdrawal is processed.
If ph711 discovers that personal data has been collected from an individual under the age of 21, ph711 will immediately suspend the associated account, delete the minor's personal data to the extent permissible under applicable law, and report the matter to PAGCOR in accordance with its licensing obligations.
Parents and guardians who believe a minor has registered on ph711 are urged to contact ph711 support immediately at [email protected]. ph711 will investigate and act promptly on all such reports.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, players whose personal data ph711 holds have the following rights. ph711 will respond to all data subject rights requests within fifteen (15) business days of receipt of a valid, verifiable request.
ph711 respects and upholds all data subject rights under the Philippine Data Privacy Act. Here's what you can exercise.
Request a copy of the personal data ph711 holds about you, including what categories of data are processed and for what purposes.
Request that ph711 correct inaccurate or incomplete personal data held about you. Some data fields can be updated directly in account settings.
Request the deletion of your personal data where processing is no longer necessary, subject to ph711's legal retention obligations under AMLA and PAGCOR.
Object to the processing of your personal data for marketing purposes or processing based on ph711's legitimate interests at any time.
Request that ph711 provide your personal data in a structured, commonly used, and machine-readable format where technically feasible.
Withdraw previously provided consent to marketing or non-essential data processing at any time without affecting processing completed prior to withdrawal.
Lodge a complaint with the National Privacy Commission if you believe ph711 has processed your personal data in violation of the Data Privacy Act.
Seek indemnification for damages sustained as a result of inaccurate, incomplete, or unauthorized use of your personal data, under Section 16 of the DPA.
Some of ph711's third-party service providers — including cloud infrastructure providers and game software studios — may process player data in jurisdictions outside the Philippines. Where such cross-border transfers occur, ph711 takes steps to ensure an adequate level of protection is afforded to transferred data, including:
ph711 will not transfer personal data internationally without adequate safeguards and, where required, prior NPC notification or approval.
ph711.co may contain references to third-party payment providers (GCash, Maya, BPI, BDO, Metrobank) or game software studios whose services are integrated into the ph711 platform. These third parties operate under their own privacy policies and data practices, which ph711 does not control. ph711's Privacy Policy does not apply to any personal data you independently provide to these third-party services outside of the ph711 platform context.
ph711 selects service providers with due care and requires all data processors handling ph711 player data to maintain data protection standards consistent with the Data Privacy Act. However, ph711 is not responsible for the independent data practices of third-party service providers operating outside the scope of their data processing agreements with ph711.
ph711 reserves the right to amend this Privacy Policy at any time to reflect changes in data processing practices, Philippine law, NPC guidance, or PAGCOR regulatory requirements. Material changes to this Policy will be communicated to registered players via the email address or mobile number registered to their ph711 account, or via a prominent notice on ph711.co, at least seven (7) days before the effective date of the change.
The "Last Updated" date at the top of this Policy indicates the date of the most recent revision. ph711 encourages you to review this Policy periodically to stay informed about how your personal data is protected. Continued use of ph711 following notification of a material policy change constitutes your acknowledgment of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or ph711's personal data processing practices, you may contact ph711 through the following channels:
If you are unsatisfied with ph711's response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC's complaint procedures and contact information are available through the NPC's official Philippine government channels.
ph711 is PAGCOR-regulated, DPA-compliant, and built for Filipino players who expect both great gaming and genuine data privacy. Join 500,000+ players today. 21+ only — always play responsibly.